You are here for the policy for the purpose of informing the goods like of the title of your personal data and how to manage it.

  • Last updated: May 24, 2018
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What personal data we collect and why we collect it

Contact Form

Through the contact form, the minimum amount of data is collected from you-your name, your email, and your message.
Your name is needed to prove the response is for you.
Your E-mail is needed to answer if necessary.

Form for reservation

At any point of contact or interaction with guests and in the performance of all aspects of our activity, it is possible to collect personal data. This personal data may include: contact information for you; information related to your reservation, stay or visit to Old Plovdiv House, which you have chosen to provide or we may receive for you.

Through our booking form we require a minimum of data from you – your name, phone, email and your message.
The name is needed to make sure that our answer is for you.
Your email and phone are needed to be able to respond if needed.


We use your personal information to provide and personalize the services you claim and expect from the Old Plovdiv House, providing hospitality in the room and everywhere in our objects.


Like most websites, ours also use cookies and similar technologies that help us with some analysis and your better experience on our site. Cookies are small text files that are sent from the web server to the browser used and stored on your device so the site can recognize it. There are two kinds of cookies – permanent and temporary or “session” cookies. Permanent cookies are stored as a file on your computer or mobile device for a longer period of time. Session cookies are temporarily stored on your computer when you visit our site but are deleted when you close the page. Most cookies do not contain sensitive information about you or personal data that we can identify with you directly.

Embedded content from other websites
Articles on this site may include embedded content (such as videos, images, articles, etc.). Embedded content from other websites behaves the same way as if the visitor visited the other website. These sites can collect data for you, use cookies, build extra tracking from third parties, and track your interaction with this embedded content, including tracking your interaction with embedded content if you have an account and are logged into this site.

Who we share your data with

In order to offer you the expected level of hospitality and the best service, we may share your personal data with other third parties as detailed below:

  • Other: may disclose personal information to: (1) comply with applicable laws, (2) respond to government inquiries or requests from public authorities, (3) comply with the applicable legal procedures , (4) protect the rights, privacy, safety or property of Old Plovdiv House, site visitors, guests, employees or society, (5) allow us to seek damages or limitations of damages that may be caused to us, (6) applies the rules and conditions of our websites and (7 ) responds to emergency situations.

Protection of personal data will take reasonable steps to: (1) protect personal information against unauthorized access, disclosure, alteration or destruction, and (2) keep personal information accurate and up-to-date as appropriate.

How long will we keep your data?

We store your personal data for the period necessary to achieve the purposes described in this Statement unless a longer storage period is required or permitted by applicable laws.

We will destroy your personal data as soon as possible and in such a way that it can not be reproduced or recovered. In electronic form, personal data will be destroyed by technical means so that they can not be reproduced or recovered.

What rights do you have on your data?

If you have a site account or have left a comment, you can request a file containing all personal data that is kept for you on the site through our contact form or email. You may also want to delete this personal data from the site. This does not include data that we are required to keep for administrative or legal purposes.

Contact Us

For any questions related to the protection of your personal information, please use our contact page.